I have used an Harmony 880 for a couple of years. Wife was pissed about it as it was not that easy to use. She finaly got the hang of it and kind of forgave me for that purchase.. The auto lite feature died in the 880 so it was time to upgrade. Got the harmony one and within a half hour or so setting custom buttons etc got it up and running. Wife gave me the what the hell are you thinking look as I handed it to her. Showed her the basic functions and it is much easier than the 880 with less buttons and none of those pesky little bastards that you always end up pushing the wrong one around the screen. Now you just touch the screen. Nice improvement and looks cool. Wife was using it without a problem after a couple of days.
UPDATE 9-9-2013 Still going strong and use it all the time.
- Easy Internet-based setup and live customer support (free customer support for 90 days)
- Dedicated on-screen activity buttons
- Color LCD touch screen
- Contoured backlit buttons
- Can learn IR codes from existing remote controls